duo mobile new phone number
Click on this link to install the Duo application. Locate the Connect a new phone settings item and tap View QR code to display a QR barcode on the screen.
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Duo Mobile users who get a new device that uses the same phone number as an old device on a different platform can activate Duo Mobile on the new device from the self-service device management options in the Duo Prompt.
. Select Reactivate Duo Mobile to have your new device activated using the same mobile number. On the Activate Duo Mobile by Email screen select Continue to finish the enrollment process. Click the check to replace.
Select Reactivate DUO App. If your new phone has the same phone number. Reactivating or Activating a New Device with an Existing Phone Number.
You may be prompted to Verify Ownership of your phone number. Return to your new phone and tap Scan QR code in step 3 then scan the QR code shown on your old phone to complete account restoration. Enter your new mobile number.
If you previously used Duo Mobile on a smartphone tablet or other mobile device and are now moving to a new device changing a phone number or SIM card please refer to the information below. Scroll down click the I have Duo Mobile button. Choose the device type as either iPhone Android etc.
In SAM visit the Duo Security tab under My Profile. If you have purchased a new phone and the phone number hasnt changed you need to have the duo App installed. When manually activating Duo Mobile for a device recognized as a tablet and does not have a phone number you will be provided a form to email the activation link to the user.
If your phone number has changed contacted SOM IT by calling 203-432-7777 or emailing somityaleedu. Click Text Me enter the 6-digit code received in box 2 then click Continue. Visit Net ID Center.
After adding a mobile phone to a user in the Duo Admin Panel the user will be able to authenticate using phone call or SMS passcode. Select the type of device and provide the phone number. Log into True You at httpstrueyounebraskaedu.
Accept the call from your phone and listen for the 6-digit code. To add a phone scroll down to the Phones table on the users properties page and then click the Add Phone button. Click the Verify button.
Open Duo Mobile on your old phone and tap the menu icon in the top right to open Settings. When prompted for Duo click the CALL ME button. Choose your type of phone.
Select Call Me as your authentication method. Choose the Call Me option. Install the DUO Mobile app on the new phone via the app store or play store depending on the type of device you have.
Select Device Options in blue next to your phone number. This is used if you have a new phone with the same phone number and need to reactivate Duo Multi-Factor Authentication. Log into the 2FA device management portal with your Eagle Access account.
If there us a new device with the same phone number as the old device the best time to get the new device activated is while in possession of both devices to. This help content information General Help Center experience. Click the Continue button.
Note that you must access a web-based application that displays the Duo Prompt and a Duo administrator must have previously enabled this feature in. Select I have Duo Mobile installed. Click the Continue button.
Select next to the phone number you wish to reactivate. Click the button to Send Activation Code Result. Click the Continue button.
Authenticate by sending a text message or phone call DUO push will not work Select Manage my 2FA under 2-Factor Authentication. Download the Duo Mobile app from your respective APP store on the new phone. U-M will only use your phone number for the Duo service and you can modify or remove it from the system at any time.
Click the Add Phone button. On your phone open your Duo Mobile App enable camera if asked. If the new account you want to add shows you a QR code to scan with an authenticator app tap Use QR code from Duo Mobiles Add account list.
If you get a new phone with old number after initial enrollment in Duo 2-factor authentication follow the steps to re-activate Duo. Click any button on keypad to answer the call. Add a New Device in Duo Phone Number or Mobile App This document provides instructions for adding devices after an initial device has been enrolled in Duo for two-factor authentication.
Click Device Options next. Created by Page Griffin last modified by Wilson Connie on Aug 10 2021. Enter the PIN that is sent via text message to your phone.
Type your mobile phone number. If prompted for 2FA click Enter a Passcode then click Send me new codes. Verify you entered your phone number correctly and check the box.
If the app is not currently installed on your device use your device app store to install it. Introduction If you are new to Duo Mobile and installing for the first time on a new device please see this guide. See this documentation for more information Step 6.
Open Duo Mobile and tap Add in the upper right of your accounts list to go to the account type selector. Enter the 6-digit code. If your new phone has the same phone number as your old one and is the same operating system iOS Android etc Login to Duo.
This article contains steps to reactivate your new phone if your number is the same in the Duo 2FA system. Go to start of metadata. Switch to your phone.
You will receive a text message with a link to the application. Click on the QR code icon next to your phone in the Duo Authentication Devices section.
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